David has a 10+ year relationship with a client ever since
moving from Chicago to Michigan. They established a program that
recognizes employee excellence, called "Excellence is our
They had a really big
problem and asked if David could help them out. This is the
actual nomination email which won the award that quarter, with the
names changed to protect the innocent:
Sent: Tuesday, June 28, 2005 1:13 PM
Subject: Excellence is our Habit
I would like to
nominate David Soussan.
David is not a formal
member of the MW team, but he takes care of us like he is. When
[Client] had an outsourcing meltdown, MW had to jump into the
breach. [Employee1] and [Employee2] both stepped up beautifully,
but we encountered a potential disaster. [Client] requested that
we prepare confirmation statements for each employee (because
they didn’t trust the [Vendor] data). [Vendor] (the outsource
vendor) sent a data dump that would form the basis of the work,
but when we opened the excel file we found four tabs with
thousands of lines of data that were not in a format we could
work with it. [Employee1] spent 3 hours manually re-formatting
ten lines of data (of the thousands) and we realized that we
were in trouble. A chat with [Employee3] led to David who
stepped up to put in a dozen straight hours (until 2am) and
delivered a clean data dump within a day
Calculated out, the
work would have taken 300 more hours had they continued with the
A message from a
Sent: Tuesday, January 27, 2004 6:49 AM
Subject: Re: Drive-by issue
was thinking of you the other day when I heard on the radio
that the Mars rover Spirit was having problems - symptoms =
power up, load the program, shut down, over and over.
I thought to myself, "I bet David could fix that if they let
him take a look at the system for a few minutes..."
Some folks I've helped out of tough spots with various
technical articles I've written:
Sent: Sunday, November 15, 2009 5:44 PM
Subject: Thanks for the solutions
I'm not sure when you posted the solution, but wanted you to
know that after spending hours searching the WEB, re
registering dll's and other useless steps I stumbled onto
your change the Volume ID solution. I must admit I had
serious reservations so I cloned my Server 2003 Hard drive
again (Server Backup Software is just way to expensive for a
small system like mine), and then renamed the volume ID per
your instructions and viola, the Shadow Copies tab on hard
drive property showed disable instead of error. Fired up
ntbackup, and it backed up successfully (I don't think that
has worked for year.)
No VSS or "you haven't backed up your system state in 30
days " error messages and all is well.
Thanks so much for sharing your solution.
Sent: Thursday, April 30, 2009 7:01 PM
Subject: Volume Shadow Copy Broken
Quick KUDOS and THANK YOU for the above
Your work and effort in this matter
really saved my bacon.
Friend of mine had done exactly what
you describe: Acronis onto larger disk (in RAID 1 for that
matter) and SBS backup crapped out.
In my 'infinate wisdom' I promised to help him (how hard can
it be to get Ntbackup in line again?)
Big mistake on my part.
Never suspected VSS would have long-term memory and reminis
about the good old disk signature that had meanwhile gone.
Your article was right on the nose.
(Me: relieved, my friend: happy, his real-life business now
has SBS support again!)
Thanks again and best regards,